Although change is upon us during these unprecedented times, we are looking forward to another exciting season of sledding, tubing and snow play at Adventure Mountain Lake Tahoe! Our goal remains the same in providing up affordable fun for the entire family seven days a week weather permitting, along with new measures in place with the health of employees and guests at the forefront of our new operational approach this winter. We are excited to announce that we are adding two more sledding/tubing lanes in addition to the 16 runs we already offer, snow conditions permitting. Along with creating more sledding runs this season in order to spread out for social distancing, we will also be decreasing the amount of cars we allow in. This addition of two new sledding/tubing runs for a total of 18 lanes, and decreased parking capacity, will provide for less crowding, greater area for social distancing, and more tubing/sledding options throughout our 40 acres of snowy paradise. Our rental center will be moving to an outside location this season, and our kitchen will now serve up a limited grab and go menu through service windows to the outside. Our retail store has been redesigned and will allow a limited amount of guests in at a time. The lodge bathrooms are now accessible through doors on the outside of the lodge, and the remainder of the lodge will be closed to the public due to Covid safety mandates.
Adventure Mountain Resort and Staff Protocol:
A health survey will be conducted with each employee prior to the beginning of each shift. All employees will also receive a temperature check before each shift. All of our employees will be wearing masks/face coverings throughout their shift, and plexiglass barriers will be installed in key areas of guest services. All staff will follow hand washing protocols, and hand sanitizer will be available to all employees. Kitchen facilities, employee breakrooms, rental trailer, retail store and restrooms will be disinfected throughout the day.
Adventure Mountain Guest Guidelines:
We appreciate your understanding and spirit of cooperation while we navigate our post Covid business requirements handed down by county, state, and federal mandates. In order to implement the health safety measures for staff and guests, we are requiring guests to adhere to the following guidelines:
First and foremost, do not visit Adventure Mountain if you or any minor in your care are sick, or are suspected Covid 19 positive, or have tested positive for Covid 19 within the past 10 days, or have been in close contact with a person Covid positive within the past 14 days.
Guests will be required to wear masks/face coverings throughout the resort including at ticket booth when paying for admission, in lodge bathrooms, in retail store, at walk up service windows including outdoor rental station and cafe service windows, and while in the parking area.
In addition to face coverings, guests will need to maintain social distancing throughout the resort, and are responsible for maintaining social distancing for any minors in their care.
We appreciate guests patience when we temporarily close services for cleaning throughout the day.
RETAIL STORE: The retail store is accessed through the front lodge doors. The rest of the lodge and indoor seating is closed. We can only allow 8 guests at a time into the retail store. If a child needs a pair of mittens, but the rest of the family of six needs nothing from the retail store, please only one adult accompany the child for mittens. This allows other guests to come in and shop for their needs.
An inherent risk of exposure to Covid 19 exists in any public place. By visiting Adventure Mountain Lake Tahoe, you voluntarily assume all risks related to exposure to Covid 19.